Privacy Policy
Last Updated: January 2026
Comox Valley Recovery Centre ("we," "us," "our," or "Company") operates comoxvalleyrecoverycentre.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related content, functionality, and services offered on or through the Website.
Please read this Privacy Policy carefully. By accessing and using this Website, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
- Personal Data: Name, email address, phone number, and other identifying information you voluntarily provide when contacting us or signing up for our services.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixels, and similar tracking technologies.
- Usage Data: Information about your interactions with the Website, including pages visited, time spent on pages, links clicked, and referral sources.
- Location Data: Approximate location information derived from IP address (not precise GPS data).
How We Use Information
We use the information we collect for various purposes, including to:
- Conduct analytics and track user behavior to improve our Website functionality and content.
- Track affiliate referrals and commissions from casino partners and gambling-related services.
- Enhance, personalize, and improve your experience on the Website.
- Send promotional emails, newsletters, and marketing communications (with your consent where required).
- Comply with legal obligations and respond to lawful requests from authorities.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
- Monitor and analyze Website trends, usage, and activities.
Cookie Policy
The Website uses cookies and similar tracking technologies to enhance your browsing experience and analyze Website usage. The types of cookies we use include:
- Essential Cookies: Required for basic Website functionality.
- Analytics Cookies: Track user behavior and Website performance (e.g., Google Analytics).
- Affiliate Tracking Cookies: Monitor referrals to casino and gambling partners for commission purposes.
- Marketing Cookies: Used for retargeting and personalized advertising.
You can control cookie preferences through your browser settings. Most web browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of the Website. For more information about cookies, visit www.allaboutcookies.org.
Third-Party Links
The Website contains links to third-party websites, including online casinos, gambling platforms, and affiliate partners. We are not responsible for the privacy practices or content of these external websites. We strongly encourage you to review the privacy policies of any third-party site before providing personal information or engaging in transactions.
Your use of third-party websites is governed by their respective terms and privacy policies, not this Privacy Policy. We do not endorse or assume liability for the practices of linked websites.
Your Rights
As a resident of Canada, you have the following rights regarding your personal information:
- Right to Access: You may request access to the personal information we hold about you.
- Right to Correction: You may request correction of inaccurate or incomplete personal information.
- Right to Deletion: You may request deletion of your personal information, subject to legal retention requirements.
- Right to Withdraw Consent: You may withdraw consent for marketing communications at any time by unsubscribing or contacting us directly.
- Right to Data Portability: You may request your personal information in a portable format.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Canadian laws and regulations. Affiliate tracking data may be retained in accordance with industry standards and our agreements with casino partners.
If you request deletion of your data, we will remove it within a reasonable timeframe, unless legal or contractual obligations require us to retain it. Aggregated, anonymized data may be retained indefinitely for analytical purposes.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
We will respond to privacy inquiries within 30 days of receipt. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant Canadian privacy authority.